Cancellation / Refunds Policy:

Please note cancellation charges apply. Upon booking, 50% of the course fee is immediately non-refundable. Bookings which are cancelled less than 1 month prior to the course are 100% non-refundable.

We require at least 1 months written notice to make any changes to your course booking or training dates. We are not able to reschedule or move any training course bookings that fall within 1 month of the course date.

If we have to cancel any course due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, we will offer the opportunity to reschedule your training course booking to a later date. In such circumstances, any requests to cancel a course booking would be covered under our usual cancellation terms.

We reserve the right to amend or cancel any training date or location. Should this be necessary our staff will contact delegates immediately and arrange an alternative date. We do not accept responsibility for any travel expenses or accommodation costs from delegates.

We reserve the right to cancel course bookings or withdraw delegates from the course that we feel to be disruptive, defamatory or impeding of our courses.


Training Course Bookings:

Payment is required at the time of booking. Privacy Policy – We do not store credit card details nor do we share customer details with any 3rd parties.

A certificate of completion of the course will be issued upon completion.

Training course models will be provided for the purpose of education. We do not require delegates to bring their own models. Delegates will share the consultation and treatment plan holistically for each model on the day of the course to reinforce a team learning exercise and enable interactive practical sessions. There may be different trainers across each course to allow for variety in the theory and practical sessions.

Whilst we endeavour to provide a complete list of models for each training course, we do not guarantee models for every single treatment area and will not be responsible if, due to unforeseen circumstances there are models absent.

Food will be provided by the company, please make us aware of any special dietary needs a week prior to the course so we can fulfil your requirements.

Please be aware that any delegates arriving late to the course may not be able to participate in the course or certified.

We do not accept any liability for the cost of any travel expenses or hotel/accommodation costs incurred by delegates to attend our courses.

Course aftercare and support are offered to all delegates and guidance to help find employment will also be offered through our affiliations with aesthetic recruitment agencies. We do not, however, guarantee employment for all delegates as we are predominantly a training provider and not a recruitment company.

The Aesthetic industry is currently unregulated within the UK. Like many authorised training providers, our curriculum has been assessed and approved by cosmetic indemnity providers who provide recognition & authorisation of indemnity. With this status being held, we can not be held responsible if:
• The guidelines change.
• There are further requirements for future qualification which are not met by Derma Medical’s training structure.


Level 7 Courses:

The Level 7 Certificate in Aesthetic Medicine is regulated by Industry Qualifications (IQ) on behalf of Ofqual. Derma Medical is not responsible for the specification of this qualification or any changes made to the qualification moving forward. It may be necessary for us to adjust our training courses accordingly to accommodate any amendments.

Delegates attending our Supervised Treatment Days are subject to the same cancellation policy as all our training courses. Failure to cancel or reschedule Stage 2 Supervised Treatment Days with at least 1 months notice will result in the delegate losing their booking fee. Any delegates that have booked onto any of our Level 7 package will be charged a £750 fee for any missed Supervised Treatment Dates not cancelled in accordance with our standard course cancellation terms and conditions.

Level 7 Assessments are graded on a pass/fail basis. Delegates can retake failed assessments subject to our resit fees. SAQ resits are charged at £75 + vat per section. OSCE resits are charged at £75 + vat per OSCE station.


Online Training Videos:

Our online training videos are recommended for experienced aesthetic practitioners who have already attended face to face courses.

Upon purchase, delegates will have access to videos via our website for 12 months. Access can be renewed after this time for a repeat purchase fee.

Orders for our online training videos are non-refundable.



We ask delegates not to take any photographs or videos during any of our training courses. Before and After photographs that are taken for the purposes of your training portfolio remain the property of Derma Medical and are only for use as part of your training record. These images are not available for delegates to use in their own professional portfolios or on their social media/web pages.

Derma Medical may take photos on the training day for use on our website, social media pages and marketing activities. All delegates will be asked to opt-in when completing the course registration at the beginning of the day. If you do not wish to be included in any course photos, please notify the coordinator on the day and step away from any photographs being taken. In line with legislation, you have the right to change your mind at any time and request we remove any photograph with you in from our website or social media accounts. If you have any concerns or would like us to remove a photo of you, please contact [email protected].