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Complications Course

Patient requests for botulinum toxin and filler have risen by 41% in 4 years. There are an estimated 100,000 toxin and filler patients in the UK annually and the industry is worth over £ 2.75 billion.

As aesthetic injectable treatments increase unfortunately so do complications and complaints. Knowing how to review a patient after treatment and manage any complications that arise can be the difference between gaining a loyal advocate for your brand and dealing with a 1-star review.

Our bespoke Aesthetic complications course is designed to equip both new and experienced practitioners with the skills to recognise, manage and prevent aesthetic complications. Using a systematic approach, the course covers immediate, early, and late-onset complications with key management protocols for each, with the core principle of patient safety.

On this half-day course, you will learn how to manage botulinum toxin asymmetry, brow/eyelid ptosis, filler lumpiness, and vascular occlusion amongst other complications. You will also be taught how to use adjunctive techniques such as hyalase administration, saline dispersion, nitrate therapy, and needle expression.

This course will make you more confident in handling patient reviews, allowing you to streamline your clinic and concentrate on what really matters. You could even go on to make your niche by offering corrective treatments for patients who have encountered complications elsewhere.

 Learn key complication-management protocols: Evidence-based steps to recognise manage and prevent the commonest and rarest aesthetic complications.

 Develop your confidence in handling an unhappy patient: Tools to help you deal with even the most difficult situations in your own clinic.

 See real-life reviews of toxin and filler complications: Observe the techniques used by our experienced injectors to manage a variety of botulinum toxin and dermal filler complications.


Book your space now to ensure you are fully equipped the next time a complication arises.

£400.00 +VAT

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Recent Reviews From Our Training Courses

What You Will Learn

1/2 Day Complications Course – Learning Objectives:

1) Statistics:
– UK audits (Save Face/BCAM) on an increased number of aesthetic complications in recent years
– Treatment-related complaints & concluded outcomes
– The global increase in Legal claims (no-win, no fee)
– Complication facts and figures

2) Toxin-related complications:
– Immediate/Early/Late
– Pain/Redness/Swelling/Hypersensitivity
– Treatment-specific issues: Asymmetry/Overtreatment/Undertreatment
– Correctable vs Uncorrectable complications: Mephisto lines/Ptosis (Brow vs Lid)/Resistance

3) Filler-related complications:
– Immediate/Early/Late
– Less serious issues: Pain/Redness/Swelling/Migration/
– More serious issues: Vascular Occlusion/Tissue necrosis/Blindness (Lazzeri Protocol)/Biofilm, Abscess & Granuloma formation
– Immediate vs Delayed onset hypersensitivity
– Longlasting poorly-responsive issues: Malar Oedema, Tyndall Effect & Skin discoloration (PIHP, Persistent Erythema & Neovascularization)
– What to pack in your Emergency kit

4) Complaint Handling & Litigation:
– Treatment-related, Data breach & Threatening complaints
– Front-of-house vs Escalated complaint management
– Legal claims: Medical Negligence, Data Protection & Regulatory Bodies
– Sanction Conditions, Suspensions, Register removal & Appeals

5) Practical Demonstrations:
– Asymmetrical patients lips
– Anaphylactic reaction to hyalase or dermal fillers
– Treatment of acute vascular occlusion

6) Complications, Complaints & Litigation in Aesthetic Medicine certification and course aftercare

Derma Medical FAQ

Our combined Injectables and dermal fillers training courses are open to the following medical professionals;

Dental Hygienists
Dental Therapists

We currently run our complications, complaints & litigation course in Marble Arch, London.

Our UK based injectables and dermal filler training courses are open to registered doctors, dentists, nurses, midwives, pharmacists, dental therapists/ hygienists and paramedics from around the world. we regularly train international delegates.

Before booking your Derma Medical course, it would be worth checking what would be required in your country to practice injectables. Every country will have differing own rules and regulations regarding aesthetic medicine.

Our cosmetic indemnity insurance covers you to inject on the day of your training course. Upon completion of your course, we strongly recommend you take out your own cosmetic indemnity insurance. Our cosmetic training courses are accredited by the UK’s two leading aesthetic insurers, Cosmetic Insure and Hamilton Fraser. You will receive certificates upon graduation allowing you to gain insurance. There are also exclusive discounts available for Derma Medical delegates.

You can see up to date information on available course dates on our course booking page.

We use PayPal as our own website payment gateway and can accept payments from your PayPal account or all major debit and credit card (including American Express). You do not need a PayPal account to book online and they will not ask you to set one up as part of the payment process – it is just a secure way of paying online and protecting all your sensitive card details.

If you prefer, you can pay by debit or credit card over the phone by telephoning us on 020 3873 7610. We can also accept bank transfer payments.  Please email us at for more details.