UK and global statistics have shown a swift increase in the number of Cosmetic injectable treatments being performed worldwide. Alongside this, there has been a significant increase in the number of treatment-related complications and associated legal claims for medical negligence.

Our bespoke Aesthetic complications course is designed to equip both new and experienced practitioners with the skills to recognise, manage and prevent aesthetic complications. Using a systematic approach, the course covers immediate, early and late-onset complications with key management protocols for each, with the core principle of patient safety.

We will also discuss how to manage complaints at ground level, as well as escalated complaints to regulatory bodies. Furthermore, we will cover legal implications in aesthetic practice- an invaluable learning tool for all levels of experience.


✓ Learn key complication-management protocols: Evidence-based steps to recognise manage and prevent the commonest and rarest aesthetic complications.

✓ Learn how to manage common complaints: Template-based strategies for managing a range of Aesthetic complaints using repeatable, reliable and reputable methods.

✓ Learn where you stand medicolegally: Understand legal implications on your practice and how to protect yourself when faced with a claim.

£750 + VAT
Course Length
1 Day
09:00 – 17:00

Recent Reviews From Our Training Courses

1 Day Complications Course – Learning Objectives:

1) Statistics:
– UK audits (Save Face/BCAM) on an increased number of aesthetic complications in recent years
– Treatment-related complaints & concluded outcomes
– The global increase in Legal claims (no-win, no-fee)
– Complication facts and figures

2) Toxin-related complications:
– Immediate/Early/Late
– Pain/Redness/Swelling/Hypersensitivity
– Treatment specific issues: Asymmetry/Overtreatment/Undertreatment
– Correctable vs Uncorrectable complications: Mephisto lines/Ptosis (Brow vs Lid)/Resistance

3) Filler-related complications:
– Immediate/Early/Late
– Less serious issues: Pain/Redness/Swelling/Migration/
– More serious issues: Vascular Occlusion/Tissue necrosis/Blindness (Lazzeri Protocol)/Biofilm, Abscess & Granuloma formation
– Immediate vs Delayed onset hypersensitivity
– Longlasting poorly-responsive issues: Malar Oedema, Tyndall Effect & Skin discoloration (PIHP, Persistent Erythema & Neovascularization)
– What to pack in your Emergency kit

4) Complaint Handling & Litigation:
– Treatment-related, Data breach & Threatening complaints
– Front-of-house vs Escalated complaint management
– Legal claims: Medical Negligence, Data Protection & Regulatory bodies
– Sanction Conditions, Suspensions, Register removal & Appeals

5) Practical Demonstrations:
– Asymmetrical patients lips
– Anaphylactic reaction to hyalase or dermal fillers
– Treatment of acute vascular occlusion

6) Complications, Complaints & Litigation in Aesthetic Medicine certification and course aftercare

Frequently Asked Questions

Who can attend the courses?

Our complications, complaints & litigation training course is open to the following medical professionals;

Dental Hygienists
Dental Therapists

Where do the training courses take place?

We currently run our complications, complaints & litigation course in Marble Arch, London.

Do you train international delegates?

Our UK based Botox and dermal filler training courses are open to registered doctors, dentists, nurses, midwives, pharmacists, dental therapists/ hygienists and paramedics from around the world. we regularly train international delegates.

Before booking your Derma Medical course, it would be worth checking what would be required in your country to practice injectables. Every country will have differing own rules and regulations regarding aesthetic medicine.

Will I be insured to inject during the training course?

Our cosmetic indemnity insurance covers you to inject on the day of your training course. Upon completion of your course, we strongly recommend you take out your own cosmetic indemnity insurance. Our cosmetic training courses are accredited by the UK’s two leading aesthetic insurers, Cosmetic Insure and Hamilton Fraser. You will receive certificates upon graduation allowing you to gain insurance. There are also exclusive discounts available for Derma Medical delegates.

I'm a non-prescriber, can I still complete the course?

Yes, as long as you are a registered medical professional on the list of who we train. We provide prescribers on the day to ensure you can carry out your practical training.

Following the course, however, you will need to buddy up with a local prescriber or use a prescriber service when ordering botulinum toxin to administer. Dermal fillers do not currently require a prescription. In line with GMC guidelines, prescribers need to consult patients face-to-face before prescribing botulinum toxin or similar prescription products.

For more information on prescribing Botox, please read our blog – Non-Prescribers – What You Need to Know about Botulinum Toxin

How can I book and pay for my training course?

You can see up to date information on available course dates on our course booking page.

We use PayPal as our own website payment gateway and can accept payments from your PayPal account or all major debit and credit card (including American Express). You do not need a PayPal account to book online and they will not ask you to set one up as part of the payment process – it is just a secure way of paying online and protecting all your sensitive card details.

If you prefer, you can pay by debit or credit card over the phone by telephoning us on 020 3873 7610. We can also accept bank transfer payments.  Please email us at [email protected] for more details.

Still Have Questions? Get in Contact Today

Still Have Questions? Get in Contact Today